CoinEx
Best for
Best for users who want lighter onboarding, proof-of-reserves visibility, and 24/7 support coverage.
Summary
CoinEx is a centralized exchange for spot trading, founded in 2017 and based in HK. It uses basic identity checks, does not list a fiat onramp, and discloses proof of reserves.
Quick snapshot
- KYC
- Basic
- Fiat onramp
- Not listed
- Support
- 24/7 via Live chat and Email, Ticket
- Proof of reserves
- Assets only
- Base fees
- Not listed
Brokerate score
The score reflects the published trust, fees, transparency, and support signals we could verify on this profile.
- Founded
- 2017
- HQ
- HK
Use the official site to confirm live fees, regional access, and reserve reporting before funding an account.
Quick evaluation
A fast read on the main decision areas before the detailed profile sections.
Security
4 security controls are listed, including Two-factor authentication and Hardware 2FA.
Fees
Base maker and taker fees are not listed. Deposit and withdrawal fee policies are disclosed.
KYC & fiat
Basic KYC is listed, no fiat onramp is listed, and support is listed as 24/7 via Live chat and Email, Ticket.
Transparency
Proof of reserves covers assets but not liabilities. No recent reserve report date is listed.
Pros
- Proof of reserves is disclosed.
- 24/7 support is listed.
- Support channels include Live chat and Email, Ticket.
Cons
- Reserve reporting does not include liabilities.
- No fiat onramp is listed.
- Base maker and taker fees are not listed.
Full exchange details
Overview
Company profile
- HQ country
-
HK
Founded 2017
- KYC level
-
Basic
- Fiat support
-
Not listed
Access & funding
- Support channels
-
Live chat and Email, Ticket
24/7 support listed.
- Proof of Reserves
-
Assets only
- Fee snapshot
-
Not listed
Deposit and withdrawal policy disclosed.
Transparency
- Proof of Reserves
-
Assets only
Reserve reporting covers assets but does not disclose liabilities.
- Assets proof
-
Included
- Last report
-
Not listed
- Liabilities proof
-
Not disclosed
No named auditor or method disclosure is listed.
Security & trust
Account protection signals disclosed in the profile and the latest trust context we could verify.
- Status
- Active
- Confidence
- 92/100
High-impact protections
3 of 4 higher-impact protections are listed, including Two-factor authentication and Hardware 2FA.
Listed
3/4
Two-factor authentication
Listed in the profile
Hardware 2FA
Listed in the profile
Withdrawal whitelist
Not disclosed in the profile
Anti-phishing code
Listed in the profile
Additional checks
- Session management
- No
- Bug bounty
- Yes
- Public pentest
- No
- Insurance disclosed
- No
Fees & policies
Trading fee disclosure, tier schedules, and any related policy notes in the profile.
Base maker and taker fees are not listed.
3 fee policy notes are listed.
Fee policy details
Deposit fees policy
CoinEx generally does not charge any deposit fees for cryptocurrency transfers. This means that transferring digital assets to your CoinEx account is free of charge. This includes sending cryptocurrencies from a personal wallet or another exchange to CoinEx. Users do not pay any fee for depositing into their CoinEx account. However, the blockchain network fee is applied separately. This fee is charged by the blockchain network when transferring cryptocurrencies. But CoinEx does not charge a platform fee for deposits. 📌 Additional Notes: If the deposit amount is below the required minimum, it may not be credited to your account, and you may need to perform a higher deposit.
Withdrawal fees policy
Withdrawal Fees (Platform Charges) Unlike deposits, CoinEx does charge fees for withdrawals. These fees vary depending on the cryptocurrency being withdrawn and the network used. Each crypto asset has its own minimum fee, which is updated periodically based on network conditions and blockchain costs. Fixed minimum withdrawal fee: Coins and tokens each have a specified minimum fee. Fees depend on the network selected: For multi‑chain tokens (e.g., USDT), choosing a different blockchain (ERC20, TRC20, etc.) results in different fee levels. Fees are updated based on blockchain congestion and transfer cost to ensure the network can process transactions securely.
Fee notes
The withdrawal fees are more variable and depend on the cryptocurrency and network you choose to withdraw from CoinEx. However, deposits are free.
Incidents
Publicly documented incident history in our current dataset.
No publicly documented incidents found in our current dataset.
Absence of incidents in this dataset is not a guarantee of safety or uninterrupted operations.
Product context
Listed product coverage and short editorial background for deeper comparison.
Coverage
Background
CoinEx, launched in 2017 by the well-known mining pool ViaBTC, is a globally recognized cryptocurrency exchange that prioritizes user needs. It became one of the first platforms to implement proof-of-reserves, ensuring the safety of all user assets. Serving over 10 million users...
Read full background
CoinEx, launched in 2017 by the well-known mining pool ViaBTC, is a globally recognized cryptocurrency exchange that prioritizes user needs. It became one of the first platforms to implement proof-of-reserves, ensuring the safety of all user assets. Serving over 10 million users across 200+ countries, CoinEx offers more than 1300 cryptocurrencies and advanced features. The exchange also utilizes its native token, CET, to encourage user engagement and enhance its ecosystem. While the platform is praised for its user-friendly design and comprehensive services, some users report challenges with customer support and transaction processing.
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