Exchange overview
| HQ Country | HK |
|---|---|
| Founded | 2017 |
| KYC Level | Basic |
| Fiat Onramp | Not listed |
| Fiat Currencies | — |
| Support Channels | chat, Email, Ticket |
| Proof of Reserves | Supported |
| Maker / Taker (bps) | — / — |
Description
CoinEx, launched in 2017 by the well-known mining pool ViaBTC, is a globally recognized cryptocurrency exchange that prioritizes user needs. It became one of the first platforms to implement proof-of-reserves, ensuring the safety of all user assets. Serving over 10 million users across 200+ countries, CoinEx offers more than 1300 cryptocurrencies and advanced features. The exchange also utilizes its native token, CET, to encourage user engagement and enhance its ecosystem. While the platform is praised for its user-friendly design and comprehensive services, some users report challenges with customer support and transaction processing.
Other things to consider
Features
Security checklist
- Two-factor authentication Yes
- Hardware 2FA Yes
- Withdrawal whitelist No
- Anti-phishing code Yes
- Session management No
- Bug bounty Yes
- Public pentest No
- Insurance disclosed No
Fees & tiers
Maker/Taker: — / —
Deposit fees policy
CoinEx generally does not charge any deposit fees for cryptocurrency transfers. This means that transferring digital assets to your CoinEx account is free of charge. This includes sending cryptocurrencies from a personal wallet or another exchange to CoinEx. Users do not pay any fee for depositing into their CoinEx account. However, the blockchain network fee is applied separately. This fee is charged by the blockchain network when transferring cryptocurrencies. But CoinEx does not charge a platform fee for deposits. 📌 Additional Notes: If the deposit amount is below the required minimum, it may not be credited to your account, and you may need to perform a higher deposit.
Withdrawal fees policy
Withdrawal Fees (Platform Charges) Unlike deposits, CoinEx does charge fees for withdrawals. These fees vary depending on the cryptocurrency being withdrawn and the network used. Each crypto asset has its own minimum fee, which is updated periodically based on network conditions and blockchain costs. Fixed minimum withdrawal fee: Coins and tokens each have a specified minimum fee. Fees depend on the network selected: For multi‑chain tokens (e.g., USDT), choosing a different blockchain (ERC20, TRC20, etc.) results in different fee levels. Fees are updated based on blockchain congestion and transfer cost to ensure the network can process transactions securely.
Fee notes
The withdrawal fees are more variable and depend on the cryptocurrency and network you choose to withdraw from CoinEx. However, deposits are free.
Transparency
| Proof of Reserves | Supported |
|---|---|
| Assets proof | Yes |
| Liabilities proof | No |
| Method | — |
| Auditor | — |
| Report | — |
| Last report | — |
Incidents
| Date | Type | Severity | Source |
|---|---|---|---|
| No incidents have been recorded. | |||