Table of Contents

Exchange review

CEX (Spot), CEX (Derivatives), P2P, Broker Active

CoinEx

Founded 2017 Based in HK

Best for

Best for users who want lighter onboarding, proof-of-reserves visibility, and 24/7 support coverage.

Summary

CoinEx is a centralized exchange for spot trading, founded in 2017 and based in HK. It uses basic identity checks, does not list a fiat onramp, and discloses proof of reserves.

Quick snapshot

KYC: Basic
Fiat onramp: Not listed
Support: 24/7 via Live chat and Email, Ticket
Proof of reserves: Assets only
Base fees: Not listed

Brokerate score

92 / 100

The score reflects the published trust, fees, transparency, and support signals we could verify on this profile.

Founded: 2017
HQ: HK

Check official site

Use the official site to confirm live fees, regional access, and reserve reporting before funding an account.

Quick evaluation

A fast read on the main decision areas before the detailed profile sections.

Security

4 security controls are listed, including Two-factor authentication and Hardware 2FA.

Fees

Base maker and taker fees are not listed. Deposit and withdrawal fee policies are disclosed.

KYC & fiat

Basic KYC is listed, no fiat onramp is listed, and support is listed as 24/7 via Live chat and Email, Ticket.

Transparency

Proof of reserves covers assets but not liabilities. No recent reserve report date is listed.

Pros

Proof of reserves is disclosed.
24/7 support is listed.
Support channels include Live chat and Email, Ticket.

Cons

Reserve reporting does not include confirmed liabilities proof.
No fiat onramp is listed.
Base maker and taker fees are not listed.

Full exchange details

Overview

Company profile

HQ country

Founded 2017

KYC level

Basic

Fiat support

Not listed

Access & funding

Support channels

Live chat and Email, Ticket

24/7 support listed.

Proof of Reserves

Assets only

Fee snapshot

Not listed

Deposit and withdrawal policy disclosed.

Editorial policy

Transparency

Proof of Reserves

Assets only

Reserve reporting covers assets but does not disclose liabilities.

Assets proof

Yes

Last report: Not listed
Liabilities proof: Not clarified

No named auditor or method disclosure is listed.

Security & trust

Account protection signals disclosed in the profile and the latest trust context we could verify.

Status: Active
Confidence: 92/100

High-impact protections

3 of 4 higher-impact protections are listed, including Two-factor authentication and Hardware 2FA.

Listed

3/4

Two-factor authentication

Listed in the profile

Yes

Hardware 2FA

Listed in the profile

Yes

Withdrawal whitelist

Not disclosed in the profile

Anti-phishing code

Listed in the profile

Yes

Additional checks

Session management: No
Bug bounty: Yes
Public pentest: No
Insurance disclosed: No

Fees & policies

Trading fee disclosure, tier schedules, and any related policy notes in the profile.

Base maker and taker fees are not listed.

3 fee policy notes are listed.

Fee policy details

Deposit fees policy

CoinEx generally does not charge any deposit fees for cryptocurrency transfers. This means that transferring digital assets to your CoinEx account is free of charge. This includes sending cryptocurrencies from a personal wallet or another exchange to CoinEx. Users do not pay any fee for depositing into their CoinEx account. However, the blockchain network fee is applied separately. This fee is charged by the blockchain network when transferring cryptocurrencies. But CoinEx does not charge a platform fee for deposits. 📌 Additional Notes: If the deposit amount is below the required minimum, it may not be credited to your account, and you may need to perform a higher deposit.

Withdrawal fees policy

Withdrawal Fees (Platform Charges) Unlike deposits, CoinEx does charge fees for withdrawals. These fees vary depending on the cryptocurrency being withdrawn and the network used. Each crypto asset has its own minimum fee, which is updated periodically based on network conditions and blockchain costs. Fixed minimum withdrawal fee: Coins and tokens each have a specified minimum fee. Fees depend on the network selected: For multi‑chain tokens (e.g., USDT), choosing a different blockchain (ERC20, TRC20, etc.) results in different fee levels. Fees are updated based on blockchain congestion and transfer cost to ensure the network can process transactions securely.

Fee notes

The withdrawal fees are more variable and depend on the cryptocurrency and network you choose to withdraw from CoinEx. However, deposits are free.

Incidents

Publicly documented incident history in our current dataset.

No publicly documented incidents found in our current dataset.

Absence of incidents in this dataset is not a guarantee of safety or uninterrupted operations.

Product context

Listed product coverage and short editorial background for deeper comparison.

Coverage

Spot trading Margin Futures Perpetuals Staking & Earn P2P OTC Copy trading

Background

Read full background

CoinEx, launched in 2017 by the well-known mining pool ViaBTC, is a globally recognized cryptocurrency exchange that prioritizes user needs. It became one of the first platforms to implement proof-of-reserves, ensuring the safety of all user assets. Serving over 10 million users across 200+ countries, CoinEx offers more than 1300 cryptocurrencies and advanced features. The exchange also utilizes its native token, CET, to encourage user engagement and enhance its ecosystem. While the platform is praised for its user-friendly design and comprehensive services, some users report challenges with customer support and transaction processing.

Loading video...

Video unavailable

This embed could not load in the page. Open it directly on YouTube for the full video.

Open on YouTube