Table of Contents

Exchange review

CEX (Spot) Active

Pionex

Pionex Operator Founded 2019 Based in SG

Best for

Best for users who want fiat funding, lighter onboarding, and proof-of-reserves visibility.

Summary

Pionex is a centralized exchange for spot trading, operating as Pionex Operator, founded in 2019, and based in SG. It uses basic identity checks, supports fiat onramps, and discloses proof of reserves.

Quick snapshot

KYC: Basic
Fiat onramp: Available
Support: 24/7 via Chat, Ticket +2 more
Proof of reserves: Assets only
Base fees: 5.00 / 5.00 bps

Brokerate score

50 / 100

The score reflects the published trust, fees, transparency, and support signals we could verify on this profile.

Founded: 2019
HQ: SG

Check official site

Use the official site to confirm live fees, regional access, and reserve reporting before funding an account.

Quick evaluation

A fast read on the main decision areas before the detailed profile sections.

Security

One security control is listed: Two-factor authentication.

Fees

Base maker and taker fees are listed at 5.00 / 5.00 bps. No deposit or withdrawal fee policy is disclosed.

KYC & fiat

Basic KYC is listed, fiat onramp is available, and support is listed as 24/7 via Chat, Ticket +2 more.

Transparency

Proof of reserves covers assets but not liabilities. No recent reserve report date is listed.

Pros

Proof of reserves is disclosed.
Fiat onramp is available.
24/7 support is listed.

Cons

Reserve reporting does not include confirmed liabilities proof.

Full exchange details

Overview

Company profile

HQ country

Founded 2019

KYC level

Basic

Fiat support

Available

Access & funding

Support channels

Chat, Ticket, and Help Center

24/7 support listed.

Proof of Reserves

Assets only

Fee snapshot

5.00 / 5.00 bps

Editorial policy

Transparency

Proof of Reserves

Assets only

Reserve reporting covers assets but does not disclose liabilities.

Assets proof

Yes

Last report: Not listed
View reserve report
Liabilities proof: Not clarified

Method: Merkle tree

Security & trust

Account protection signals disclosed in the profile and the latest trust context we could verify.

Status: Active
Confidence: 50/100

High-impact protections

One higher-impact protection is listed: Two-factor authentication.

Listed

1/4

Two-factor authentication

Listed in the profile

Yes

Hardware 2FA

Not disclosed in the profile

Withdrawal whitelist

Not disclosed in the profile

Anti-phishing code

Not disclosed in the profile

Additional checks

Session management: No
Bug bounty: No
Public pentest: No
Insurance disclosed: No

Fees & policies

Trading fee disclosure, tier schedules, and any related policy notes in the profile.

Base maker and taker fees are listed at 5.00 / 5.00 bps.

No extra tier or policy detail is listed.

Maker fee: 5.00 bps
Taker fee: 5.00 bps

Incidents

Publicly documented incident history in our current dataset.

No publicly documented incidents found in our current dataset.

Absence of incidents in this dataset is not a guarantee of safety or uninterrupted operations.

Product context

Listed product coverage and short editorial background for deeper comparison.

Coverage

Spot trading Margin Futures Perpetuals Staking & Earn API (REST) API (WebSocket)

Background

Pionex is a cryptocurrency exchange focused on automated trading tools and built-in crypto trading bots. The platform supports spot trading, futures trading, staking/earn products, and API access for traders who want automated or programmatic strategies. One of Pionex’s main sell...

Read full background

One of Pionex’s main selling points is its built-in trading bot ecosystem, including grid-style and futures-related bot tools. Its standard trading fee is commonly shown as 0.05%, which equals 5 basis points.

Pionex also provides Proof of Reserves information based on a Merkle Tree method and third-party audit reports. However, users should still understand the risks of using any centralized crypto exchange, including custody risk, market volatility, account restrictions, and regional compliance limits.

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