Table of Contents

Exchange review

CEX (Spot) Active Verified Jul 2026

Pionex

Pionex Operator Founded 2019 Based in PA

Best for

Best for users who want fiat funding, lighter onboarding, and proof-of-reserves visibility.

Summary

Pionex is a centralized exchange for spot trading, operating as Pionex Operator, founded in 2019, and based in PA. It uses basic identity checks, supports fiat onramps, and discloses proof of reserves.

Quick snapshot

KYC: Basic
Fiat onramp: Available
Support: 24/7 via Chat, Ticket +2 more
Proof of reserves: Assets + liabilities
Base fees: 0.05 / 0.05 bps

Brokerate score

50 / 100

The score reflects the published trust, fees, transparency, and support signals we could verify on this profile.

Verified: Jul 16, 2026
Founded: 2019
HQ: PA

Check official site

Use the official site to confirm live fees, regional access, and reserve reporting before funding an account.

Quick evaluation

A fast read on the main decision areas before the detailed profile sections.

Security

3 security controls are listed, including Two-factor authentication and Withdrawal whitelist.

Fees

Base maker and taker fees are listed at 0.05 / 0.05 bps. Deposit and withdrawal fee policies are disclosed.

KYC & fiat

Basic KYC is listed, fiat onramp is available, and support is listed as 24/7 via Chat, Ticket +2 more.

Transparency

Proof of reserves covers assets and liabilities. Last reserve report: Jan 19, 2023.

Pros

Reserve reporting covers assets and liabilities.
Fiat onramp is available.
24/7 support is listed.

Cons

No specific limitations are disclosed in the public profile.

Full exchange details

Overview

Company profile

HQ country

Founded 2019

KYC level

Basic

Fiat support

Available

Access & funding

Support channels

Chat, Ticket, and Help Center

24/7 support listed.

Proof of Reserves

Assets + liabilities

Last report Jan 19, 2023

Fee snapshot

0.05 / 0.05 bps

Deposit and withdrawal policy disclosed.

Editorial policy

Transparency

Proof of Reserves

Assets + liabilities

Reserve reporting covers assets and liabilities.

Assets proof

Yes

Last report: Jan 19, 2023
View reserve report
Liabilities proof: Yes

Method: Merkle tree

Security & trust

Account protection signals disclosed in the profile and the latest trust context we could verify.

Status: Active
Verified: Jul 16, 2026
Confidence: 50/100

High-impact protections

2 of 4 higher-impact protections are listed, including Two-factor authentication and Withdrawal whitelist.

Listed

2/4

Two-factor authentication

Listed in the profile

Yes

Hardware 2FA

Not disclosed in the profile

Withdrawal whitelist

Listed in the profile

Yes

Anti-phishing code

Not disclosed in the profile

Additional checks

Session management: No
Bug bounty: Yes
Public pentest: No
Insurance disclosed: No

Fees & policies

Trading fee disclosure, tier schedules, and any related policy notes in the profile.

Base maker and taker fees are listed at 0.05 / 0.05 bps.

3 fee policy notes are listed.

Maker fee: 0.05 bps
Taker fee: 0.05 bps

Fee policy details

Deposit fees policy

Crypto deposits do not incur a Pionex deposit fee. Fiat purchase or deposit costs may vary by payment method, provider, currency, and region.

Withdrawal fees policy

Crypto withdrawal fees vary by asset, blockchain network, and network conditions. The applicable fee and minimum withdrawal amount are shown on the withdrawal page. Fiat cash-out fees may vary by payment provider, method, and region.

Fee notes

Standard spot trading fees are generally 0.05% maker / 0.05% taker for regular users. Fees may vary by product, VIP level, promotion, and market. Futures and other products use separate fee schedules.

Incidents

Publicly documented incident history in our current dataset.

No publicly documented incidents found in our current dataset.

Absence of incidents in this dataset is not a guarantee of safety or uninterrupted operations.

Product context

Listed product coverage and short editorial background for deeper comparison.

Coverage

Spot trading Margin Futures Perpetuals Staking & Earn API (REST) API (WebSocket)

Background

Pionex is a centralized cryptocurrency exchange focused on built-in automated trading tools. It supports spot and futures trading, Grid and DCA-style bots, Earn products, fiat purchase options, and API access. One of Pionex’s main selling points is its built-in trading bot ecosys...

Read full background

One of Pionex’s main selling points is its built-in trading bot ecosystem, including grid-style and futures-related bot tools. Its standard trading fee is commonly shown as 0.05%, which equals 5 basis points.

Pionex also provides Proof of Reserves information based on a Merkle Tree method and third-party audit reports. However, users should still understand the risks of using any centralized crypto exchange, including custody risk, market volatility, account restrictions, and regional compliance limits.

Pionex supports fiat onramp services, allowing users to purchase cryptocurrency using fiat payment methods. However, the available currencies, payment methods, providers, and limits vary depending on the user’s country or region.

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